We Show You How
We train our operators using our confidential operations guide that was developed over many years using input from all our network of operators and employees. Your entire staff must be trained before opening to insure quality in operations and customer service.
From the first day you sign your franchise agreement, we begin training you. All new owners must attend our 5 day training program in Indianapolis, which will include operating a location, fine tuning the skills taught in our classroom. This training is required for owners and managers, and may include other employees if they are available. We offer on-site training after opening that may need to include stylist and management specialists.
Included with the training class are several operations manuals that can be used at your salon for continuing and updated training that may be required in the future.
Our support staff is available around the clock to answer questions regarding the operations of your salon and to assist with any needs that arise. From software support to operations support, our many years of experience provide an unparalleled return on your investment of time.